FAQ

Q1: Are you manufacturer or trade company?

Q1: Are you manufacturer or trade company? A1: Yes, sure. We are the professional factory specialized in Car DVD Player, which have over 8 years history.

Q2: Do you have any MOQ limit?

A2: For sample order, there is no MOQ. For bulk order, if you need your custom design of products and packaging, MOQ is 200.

Q3: Can I have my logo printed on the products and packing?

A3: Totally acceptable, and we value our cooperation and will protect your sales area, ideas of design and all your private information.

Q4: How long the production time?

A4: If sample and small order, it is 3-7 working days. If customization order, it is 20-30 working days.

Q5: What is our quality warranty?

A5: The quality warranty is 12 months.

Q6: Which payment methods do you accept?

A6: We accept Western, T/T, Paypal, L/C, ALBABA Assurance Trade.

Q7: What about shipment?

A7: By sea, by air & freight company ( DHL, FEDEX, UPS, TNT, EMS...) that according to clients requirements and clients' customs policy, We promise to provide u the most efficient and economical logistics.

Q8: What is your sample policy?

A8: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q9: What should I do if there is any problem with my orders?

A9: We have full healthy after-sales service system, if anything happened not match to the contract, we shall recheck and give a better service for customers, a full refund or free replacement if necessary, thank you.